In response to the reception fiasco for the iPhone 4, Apple has announced that it is waiving the $20 restocking fee that typically is given when a customer returns an iPhone. Now, if you’re not satisfied with the quality of the iPhone 4, you can return the phone within 30 days of purchase and not have to pay the $20 fee.
If you haven’t heard, the reception problems have been two fold. According to PCMag, the so called “death grip”–if you hold the phone in a particular way the phone’s reception is lowered. Additionally, the software within the iPhone 4 (and previous iPhones) do not display the correct signal strength as of now. (Though Apple will be releasing an update in the coming weeks to correct this flaw)
Personally, I have had zero issues with the iPhone 4, but I cannot dispute that others have clearly had a dramatic impact to the quality of their experience through these two flaws. Good on Apple for waiving the restocking fee.
- Apple: No iPhone 4 Reception Issues, Signal Bars Not Being Calculated Properly
- Apple Admits That iPhone Bar Formula is Flawed
- Apple’s iPhone 4 Faces Class Action Lawsuit
- iPhone 4 Conference Wrap-Up: FREE CASES!
- iPhone News Wrap-Up: iPhone 4 Now Available in Canada and Apple Looking Into iPhone 3G iOS4 Issues