Apple: No iPhone 4 Reception Issues, Signal Bars Not Being Calculated Properly

Fri, Jul 2, 2010

iPhone, Mobile

Ever since the release of the iPhone 4 last week, many have complained about losing reception in their iPhones either when gripped or held a certain way. Apple has responded a few times in unsatisfactory ways, but this doesn’t mean that they have dropped the issue entirely.

Earlier this morning, Apple issued a letter stating that the issue isn’t with the phone, but rather the way that the signal is communicated on the phone. Essentially: There is no problem; the problem is that people think there’s a problem. To correct this, Apple is issuing an update in the near future that will change the way the phone calculates signal strength.

“To fix this, we are adopting AT&T’s recently recommended formula for calculating how many bars to display for a given signal strength. The real signal strength remains the same, but the iPhone’s bars will report it far more accurately, providing users a much better indication of the reception they will get in a given area. We are also making bars 1, 2 and 3 a bit taller so they will be easier to see.”

I guess we will just have to wait for the update to come “in a few weeks” to pass judgement as to its effectiveness. We will surely give you a run down on the update when it releases.

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- who has written 807 posts on Frisky Mongoose.

Talor is a Contributing Editor at Frisky Mongoose focusing on the mobile side of the social gaming world.

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  • AdamSpencer

    Three problems:

    1. Isn't this a case of “shooting the messenger”? Let's just change what the signal strength “looks like”, rather than fixing the real problem.

    2. If this new method of calculating signal strength is so “much better”, why didn't Apple incorporate it when the phone was in production for the past two years? That's really sloppy even by Apple's standards. I call BS.

    3. It's going to be “a few weeks” before the update? Apple could release the update in a day if they wanted to. Delaying the update (and in turn, delaying people's response to whether the update is legit) only guarantees more sales for their faulty iPhone, before people find out the truth that many phones will still be affected.